Ordering & Delivery
PRODUCTION TIME (CUSTOM ITEMS)
NOTE: during the war in Ukraine courier delays may occur and are out of our control. Covid outbreaks could also lead to unexpected delays.
Standard design and production Serivce
- production will be completed in a approximately 3 to 3.5 weeks. Courier delivery time is additional.
- many items will be ready faster, some may take slightly longer.
- if you have a special date put this in the Special Instructions box at checkout.
Express Design and production Service (£29, about $36 US, per item)
- items will be designed and ready to send in approx 10-12 working days (with another 3-5 days for delivery)
- if you have a special date, put this in the Special Instructions box at checkout.
Super Express Service (£45, about $55 US, per item)
-We prioritise Super Express service so please tell us the last date you can receive your item. Feel free to check in with us at any time to check on progress.
- items will be designed and ready to send as fast as we can (plus 3-5 days for delivery).
- if you have a special date, put this in the Special Instructions box at checkout.
SHIPPING
- Standard postage is FREE (10-16 days)
- Priority, fully tracked international courier (3-5) is £9 for one item for £15 for more than one item.
- if you order custom and ready made items at the same time, the ready-made items will be sent separately by standard free courier.
TAXES
-if you are charged taxes and duties when your item arrives we will refund this up to an amount of £30 per item, any additional amounts are to be paid by the customer.
SIZING DISCOUNTS
- 25% discount for sizes Baby
- 20% for toddler and small child
- 15% per cent discount for sizes 3XS (large child) and Youth (2XS).
- 15% surcharge for sizes XL and above.
Our website will give you a basic size suggestion based on your weight (not your height). This suggestion is normally correct but if you are particularly tall or short, the size may need altering. Although we will check the size you have chosen and make suggestions, we cannot take responsibility for the size you choose. This needs to be done by checking the measurements on our size chart. Ideally check them against an existing pair of shorts.
CHRISTMAS SHIPPING
All Christmas, courier and postal deliveries tend to become slower than any other time of the year. Customers should order by around 12 December.
You can Whatsapp or Telegram us on +66 630784534 (Thailand).